Frequently Asked QuestionsANSWERING YOUR ENQUIRIES ABOUT VISITING YEPPOON PODIATRY
CLICK ON EACH QUESTION FOR THE ANSWER TO APPEAR:
DO I NEED A REFERRAL TO VISIT YEPPOON PODIATRY?
No, a referral is not required. However, we do accept referrals from local GPs and health professionals. Some eligible patients are referred by their GP under a Medicare Enhanced Primary Care (EPC) Plan.
WHAT IF I HAVE A CARE PLAN FROM MY GP?
Eligible patients who are referred by their GP under a Care Plan (EPC) will be bulk-billed at Yeppoon Podiatry. Your GP/Health Plan Nurse will usually send the referral to us and we will make the appointment for you. Please bring your Medicare Card along to your appointment. Bulk-billing is done at the time of your appointment, so you don’t have to make a trip to Medicare – it’s all done on-the-spot!
HOW LONG WILL MY INITIAL APPOINTMENT BE?
Most appointments take approximately 30 minutes. Some appointments, for example ingrown toenail surgery, will take longer and we will advise you of this at the time of making the appointment. If you can, please arrive five minutes prior to your appointment so you can complete the necessary patient information forms.
SHOULD I BRING ANYTHING TO MY APPOINTMENT?
If you can, bring in with you your most frequently worn shoes.
CAN I USE MY PRIVATE HEALTH INSURANCE FOR PODIATRY?
If you have Podiatry cover with your private health fund, you are able to claim your benefit on-the-spot at Yeppoon Podiatry. We use the latest claiming technology, TYRO (similar to HICAPS) – your private health fund card is swiped and any benefit will be assigned immediately. Any gap fee can then be paid by cash, EFTPOS or credit card.
DO YOU DO HOME VISITS?
Yes! For people who have mobility issues and find it difficult to attend the clinic, we are happy to provide home visits. Please feel free to phone the clinic on 4939 3443 to discuss this further.
Private Health Funds, Medicare and DVA Card-holders
PRIVATE HEALTH FUNDS
Yeppoon Podiatry has facilities to process on-the-spot Private Health Fund claims.
Patients referred to Yeppoon Podiatry by their GP under an Enhanced Primary Care Plan will be bulk-billed.
We accept referrals from your GP under the Medicare Team Care Arrangement. This referral is for patients who require podiatry intervention related to a chronic health condition. Your GP will decide how many treatments/appointments are allocated (up to 5 per year).
Yeppoon Podiatry bulk-bills these appointments and it is all done on-the-spot at the time of your consultation. A report is sent back to your GP following your first consultation.
For more information on Medicare services, visit humanservices.gov.au
DEPARTMENT OF VETERANS' AFFAIRS (DVA)
Yeppoon Podiatry welcomes DVA card-holders. We accept GP referrals for both DVA Gold and White card-holders. Please bring your referral and DVA card along to your appointment. You will be asked to sign for the services following your consultation.
DVA card-holders may be eligible for a range of services, including footwear and Orthotic Therapy. A report is sent back to your GP following your first consultation.
For more information on DVA services, visit dva.gov.au
FOR YOUR REASSURANCE, YEPPOON PODIATRY IS A MEMBER OF:
ABOVE: The Podiatry Board of Australia.
CENTRE: The Australian Podiatry Association. For more information, visit podiatristsqld.com.au
RIGHT: The Australian Health Professional Regulation Agency.