Frequently Asked Questions

ANSWERING YOUR ENQUIRIES ABOUT VISITING YEPPOON PODIATRY

CLICK ON EACH QUESTION FOR THE ANSWER TO APPEAR:

DO I NEED A REFERRAL TO VISIT YEPPOON PODIATRY?

No, a referral is not required. However, we do accept referrals from local GPs and health professionals. Some eligible patients are referred by their GP under a Medicare Enhanced Primary Care (EPC) Plan.

WHAT IF I HAVE A CARE PLAN FROM MY GP?

Yeppoon Podiatry accepts GP referred Care Plans. Your GP/Health Plan Nurse will usually send the referral to us and we will make the appointment for you. Please bring your Medicare Card along to your appointment. Yeppoon Podiatry charges a fee for this service and the Medicare rebate is submitted on your behalf.

HOW LONG WILL MY INITIAL APPOINTMENT BE?

Most appointments take approximately 30 minutes. Some appointments, for example ingrown toenail surgery, will take longer and we will advise you of this at the time of making the appointment. If you can, please arrive five minutes prior to your appointment so you can complete the necessary patient information forms.

SHOULD I BRING ANYTHING TO MY APPOINTMENT?

If you can, bring in with you your most frequently worn shoes.

CAN I USE MY PRIVATE HEALTH INSURANCE FOR PODIATRY?

If you have Podiatry cover with your private health fund, you are able to claim your benefit on-the-spot at Yeppoon Podiatry.  We use the latest claiming technology, TYRO (similar to HICAPS) – your private health fund card is swiped and any benefit will be assigned immediately. Any gap fee can then be paid by cash, EFTPOS or credit card.

Private Health Funds, Medicare and DVA Card-holders

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PRIVATE HEALTH FUNDS

Yeppoon Podiatry has facilities to process on-the-spot Private Health Fund claims.

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MEDICARE

We accept referrals from your GP under the Medicare Team Care Arrangement. This referral is for patients who require podiatry intervention related to a chronic health condition. Your GP will decide how many treatments/appointments are allocated (up to 5 per year). Yeppoon Podiatry charges a fee for this service and the Medicare rebate is submitted on your behalf.

A report is sent back to your GP following your first consultation.

For more information on Medicare services, visit humanservices.gov.au

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DEPARTMENT OF VETERANS' AFFAIRS (DVA)

Yeppoon Podiatry welcomes DVA card-holders. We accept GP referrals for both DVA Gold and White card-holders. Please bring your referral and DVA card along to your appointment.  You will be asked to sign for the services following your consultation.

DVA card-holders may be eligible for a range of services, including footwear and Orthotic Therapy.  A report is sent back to your GP following your first consultation.

For more information on DVA services, visit dva.gov.au

 

FOR YOUR REASSURANCE, YEPPOON PODIATRY IS A MEMBER OF:

ABOVE: The Podiatry Board of Australia.

CENTRE: The Australian Podiatry Association. For more information, visit podiatristsqld.com.au

RIGHT: The Australian Health Professional Regulation Agency.